Contact

One dealer, one inbox. Your message goes straight to the owner — not a queue.

Email

Best for anything detailed — fitment questions, order issues. Reply within 4 business hours.

WhatsApp Business

Number coming soon — email us in the meantime.

Quick checks, photos, voice notes. Out-of-hours messages get an auto-reply; we'll come back to you next business day.

Business hours

Mon–Fri, 08:00–17:00 SAST

Closed on South African public holidays.

Which channel for what?

  • Where's my order? — first, open the order in your account. The status email already has the tracking link. If something looks wrong, email us.
  • Fitment question — email with your truck's year, make, model and (ideally) VIN, plus the listing URL.
  • Return, refund or damage — email with your order number and a photo. See Buyer Protection.
  • Privacy or POPIA request — email with the subject line “POPIA”. See the Privacy Policy.
  • Security issue — email info@vintagetruckparts.co.za before sharing it elsewhere. See our Acceptable Use Policy.